About MICM Property
With over 15 years experience specialising in inner Melbourne residential apartments and property sales and rentals, MICM Property has a solid reputation for achieving outstanding results. Our extensive and unmatched network of six inner city, non-franchised offices, offers a true one-stop-shop for all your real estate needs. MICM Property specialises in all facets of real estate including apartment and property sales and rentals, as well as property management, leasing, owners corporation management, maintenance and insurance.
MICM Property's success is based on providing service through four simple principles:
- Having the best management and operational systems
- Effective communication with clients
- Building a customer focused team with the specialised skills for the tasks required
- Specialising in residential property
MICM Property Managing Director, Keith Bayliss, believes that they key to MICM Property's past and continued success is a focus on refining business processes and improving and upgrading services. With this in mind, the company has obtained ISO certification 9001:2000. Independent expert auditors regularly assess MICM Property's systems and operations to ensure that MICM Property meets the internationally recognised ISO (International Standards Organisation) requirements.
MICM Property's commitment to exceptional service, innovative marketing, and industry leadership has played an integral role in its rapid growth. The company now employs a team of over 100 staff whose talent, enthusiasm and integrity are at the core of its business success.
View all our office locations here.
Quality Endorsed Company
MICM Property has obtained certification of ISO 9001:2000. Certification involves independent expert auditors assessing the organisation's systems and operations to ensure that MICM Property meets the internationally recognized ISO (International Standards Organisation) requirements.
ISO in simple terms according to the Director Keith Bayliss "is the international language of quality business management".
"Client satisfaction is important to our business. Quality management aims at ensuring that customers' needs are understood and met. Achieving accreditation helps the company to offer improved service performance and customer satisfaction leading to better productivity and efficiency".